Play Smart. Stay in Control.
Gaming is meant to be fun. At 400 ph, we give every Filipino player the tools, information, and support they need to keep it that way — enjoyable, safe, and always within their own limits.
Our Pledge to Filipino Players
We believe every player deserves a safe and enjoyable experience. These are the practical tools and commitments we have built into the 400 ph platform to support responsible play.
You can set daily, weekly, or monthly deposit limits directly from your 400 ph account settings at any time. Once a limit is in place, it takes effect immediately and cannot be raised until the cooling-off period has passed. This gives you firm control over how much you spend without relying on willpower alone. Lowering your limit is always instant, while increases require a short waiting period to prevent impulsive decisions. We encourage all Filipino players to set a limit before they start playing, not after.
Long gaming sessions can creep up on you without warning, especially when you are enjoying live casino games or bingo on mobile. Our platform sends you a gentle reminder notification when you have been playing continuously for a set period of time. You can customise the reminder interval in your account preferences to suit your own schedule and lifestyle. Taking regular breaks keeps the experience fresh and helps you stay in a healthy headspace. We recommend setting a reminder for every 60 minutes as a good starting point for most players.
If you feel that gaming is no longer fun and is starting to affect your daily life, our self-exclusion tool lets you pause your account for a period of your choosing — from 30 days up to a permanent closure. During a self-exclusion period, you will not be able to log in, deposit, or receive any promotional communications from us. We take self-exclusion requests seriously and process them promptly, usually within one business day. Reactivating an account after self-exclusion requires a mandatory cooling-off review to make sure you are ready to return. Your wellbeing always comes before your account activity.
Your full transaction and gaming activity history is available at any time from your account dashboard. Reviewing your history regularly is one of the most effective ways to stay aware of your habits and spot any patterns that concern you. We display your net deposits, total session time, and game-by-game breakdown in a clear, easy-to-read format. Transparency about your own behaviour is a powerful first step toward responsible play. If anything in your history surprises you, we encourage you to reach out to our support team right away.
All players on 400 ph must be at least 21 years old, in line with Philippine gaming regulations. We verify age during the registration process and may request additional documentation at any point to confirm eligibility. Underage gaming is strictly prohibited, and any account found to belong to a minor is closed immediately with all funds returned. We also encourage parents and guardians to use device-level parental controls to prevent minors from accessing gaming platforms. Protecting young people is a responsibility we take very seriously as part of our licence obligations.
If you or someone you know is struggling with problem gambling, our support team can point you toward professional help available in the Philippines. We work alongside recognised organisations that provide free, confidential counselling and crisis support for Filipino players and their families. You do not need to be in crisis to reach out — early conversations are often the most helpful. Our team is trained to respond with empathy and without judgement, and all enquiries are handled with complete confidentiality. Asking for help is a sign of strength, and we are here to make that step as easy as possible.
Know the Warning Signs
Problem gambling can affect anyone, regardless of income, age, or experience. Recognising the early signs is the first step toward getting things back on track.
We Are Here for You
Whether you want to set limits, take a break, or simply learn more about playing safely, our team is ready to help. Visit our FAQ for quick answers, or create your account and explore the responsible gaming tools built right into the 400 ph platform.